on4t's Privacy Policy
Your personal information is fully secure at on4t. Here you will find a detailed description of what data we collect, how we use it, and how we protect it.
1. Introduction & Scope
on4t ("we", "our", or "platform") operates a safe, fast, and trusted online gaming service for players in Bangladesh. When you use the on4t website, create an account, make a deposit, or withdraw funds, we collect certain personal information from you. This privacy policy explains what that information is, how it is collected, what purposes it is used for, and what your rights are.
This policy applies to all on4t services — including the website, mobile browser version, and any other medium through which services are provided. By using our services, you consent to the processing of your information under the terms described in this policy. If you do not agree with this policy, please refrain from using our services.
We commit that your personal information will never be sold to any third party or shared without authorization. Data protection is a priority for us, and we are always committed to safeguarding your privacy.
2. What Information We Collect
on4t collects information from various sources. The categories of information collected are described in detail below:
Identity Information
Information you provide at the time of account registration — full name, date of birth, email address, mobile number, and preferred currency. Government-issued ID details may also be requested for age verification purposes.
Financial Transaction Information
Information related to the payment method used for deposits and withdrawals — bKash, Nagad, or Rocket number (partial), bank account details, and transaction history.
Technical Information
Your device's IP address, browser type and version, operating system, screen resolution, cookie data, and session logs. This information is collected automatically for security and platform improvement purposes.
Gaming Activity Information
Play history, bet amounts, win/loss records, session duration, and preferred game types. This information is used to monitor responsible gaming and manage rewards programs.
2.1 Voluntarily Provided Information
We also store information you provide when you contact our support team, submit a complaint, or fill out a survey. This information helps us provide you with better service and resolve your issues more quickly.
2.2 Automatically Collected Information
When you visit the on4t website, our servers automatically log certain technical information. Using cookies and similar technologies, we remember your preferences and improve the site experience. Detailed information about cookies can be found in Section 7 below.
3. How Your Information Is Used
on4t uses your personal information only for the following lawful purposes. The legal basis for using information for each purpose is stated below:
- Account management and identity verification: To create, maintain, and manage your registered account. To verify age in order to prevent users under 21 from accessing the account.
- Processing financial transactions: To complete deposits (minimum ৳200) and withdrawals (minimum ৳800). To detect and prevent fraudulent transactions.
- Providing customer service: To resolve your questions, complaints, and issues quickly and effectively. To operate our 24/7 live chat and email support.
- Security and fraud prevention: To detect and prevent unauthorized account access, money laundering, and other illegal activities.
- Responsible gaming monitoring: To monitor your gaming patterns, identify potentially problematic behavior, and provide assistance when needed.
- Legal compliance: To maintain required records and submit reports under applicable laws and regulations.
- Service improvement: To analyze user experience and further improve the on4t platform, game selection, and payment process.
- Communication and notifications: To send important account updates, transaction confirmations, and policy change notifications.
The legal basis for processing your identity and financial information is the performance of a service agreement. For security and legal obligations, our legitimate interests and applicable legal requirements apply.
4. Sharing & Disclosure of Information
on4t never sells your personal information to third parties for commercial purposes. However, we may share information with third parties in the following limited circumstances:
4.1 Service Provider Partners
With trusted third parties to operate specific services on our behalf — such as payment processing (financial institutions associated with bKash, Nagad, Rocket, and bank transfers), game software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.), and IT infrastructure service providers. These partners receive only the information necessary for their designated task and are bound by strict confidentiality agreements.
4.2 Legal Requirements
Information may be disclosed to comply with court orders, lawful requests from government agencies, or applicable legal requirements. In such cases, we always aim to disclose the minimum information necessary.
4.3 Business Transfers
In the event of any business merger, acquisition, or sale of assets involving on4t, user information may be part of the transferred assets. In such circumstances, we will provide users with advance notice.
4.4 Fraud Prevention
Limited information may be shared with relevant authorities or industry fraud prevention organizations as needed to investigate fraud, money laundering, or other financial crimes.
Whenever information is shared in any of the above cases, on4t ensures that the receiving party maintains appropriate data protection measures.
5. Data Protection Measures
on4t has implemented industry-standard technical and organizational measures to protect your personal information:
SSL Encryption
All data exchanged between your browser and our servers is protected by 256-bit SSL encryption. This ensures that third parties cannot read or modify your information.
Access Controls
Through strict role-based access control, only authorized personnel can view the necessary information. All access is logged and reviewed regularly.
Security Monitoring
Round-the-clock automated security monitoring detects suspicious activity. Regular security audits are conducted and any potential vulnerabilities are addressed promptly.
While we make every effort to protect your information, no online system is entirely risk-free. We ask that you keep your account password private, do not share it with anyone, and log out after each session when using a public or shared device.
6. Data Retention Period
on4t retains your personal information for as long as it is necessary or legally required:
- Active accounts: All relevant information is retained for as long as your account remains active.
- After account closure: Financial and identity records are retained for a legally required period even after an account is closed or deactivated.
- Transaction records: Records of financial transactions are kept for the period required by law.
- Marketing information: If you unsubscribe from marketing communications, we keep your name on an opt-out list to ensure this is respected.
- Technical logs: Technical logs collected for cybersecurity analysis are retained for a relatively short period.
Once the retention period has ended or the relevant purpose has been fulfilled, we securely delete or anonymize the data.
7. Cookies & Similar Technologies
on4t uses cookies and similar technologies to improve your experience and ensure the proper functioning of the site. Cookies are small text files that your browser stores on your device.
7.1 Types of Cookies We Use
- Essential cookies: These cookies are necessary for the basic functionality of the site — such as maintaining your login session and storing security tokens. Without them, the site will not function properly.
- Functional cookies: To remember your preferences (such as language selection). These cookies are optional.
- Analytics cookies: To understand site usage patterns, which helps us improve our services. This information is analyzed in aggregate and anonymous form.
- Security cookies: For fraud detection and account protection.
7.2 Managing Cookies
You can control whether to accept or reject cookies through your browser settings. However, disabling essential cookies may prevent some important features of the site from working.
8. Your Rights
on4t recognizes and respects the following rights you have regarding your personal information:
Right of Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If there is any inaccuracy or incompleteness in the information we hold about you, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted, although this may not be fully possible where legal obligations exist.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted.
Right to Object
You may object to the processing of your information carried out on the basis of our legitimate interests.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format.
To exercise any of the above rights, contact us at [email protected]. We will review your request within a reasonable time. We may ask for additional information to verify your identity.
9. Privacy of Minors
on4t is a platform operated exclusively for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age verification procedures are applied during account registration.
If we become aware that a person under 21 has created an account, we will immediately close that account and delete the associated information. Parents or guardians may contact us directly regarding an account belonging to a minor.
10. Policy Changes & Updates
on4t may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised. For significant changes, we will send a notification to your registered email.
Your continued use of on4t services after a policy update means you have accepted the revised policy. We recommend that you visit this page periodically.
If you need a previous version of this policy, please contact our support team.
11. Contact & Complaints
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the on4t support team:
Privacy-Related Contact
Our data protection team is available 24/7 to assist you. Support is provided in both Bengali and English.
Email: [email protected]
Live Chat: Available directly on the on4t website
We try to respond to your request as quickly as possible. Complex requests may take additional time.
If you believe on4t has violated your privacy rights and you have not received a satisfactory resolution from us, you have the right to file a complaint with the relevant data protection authority.
We believe transparency and trustworthiness are the foundation of a long-term relationship. on4t always treats your privacy with the utmost importance and is committed to protecting every player's information.